Teladoc is a national network of U.S. board-certified, NCQA certified, and state-licensed physicians who use electronic health records, telephonic consultations and online video consultations to diagnose conditions, recommend treatment and write short-term, non-DEA controlled prescriptions when medically appropriate.
Physicians are available 24 hours a day, 365 days a year, allowing you and your family convenient access to quality care from home, work or on-the-go. Cost of Consultation: Free!
Highlights and Features of Teladoc:
- 97% member satisfaction, 91% medical resolution and 97% physician satisfaction
- Secure, personal and portable electronic health records The average consultation time is 12 minutes.
- On average, members receive a call back from the physician in 22 minutes.
- Teladoc guarantees all members will receive a call back from a physician in three hours. (Teladoc physicians successfully completed 99.6% of the consult requests within three hours in the past year.)
- On average, Teladoc physicians resolve 91% of the calls. The remaining calls are referred to the member's PCP, a specialist, or the ER unless the member is seeking a prescription that is outside the Teladoc scope of service.
- Pediatric network available
- No age restrictions
When to Call Teladoc?
- When your physician is not available
- After normal hours of operation
- For non-emergency care
- On vacation or business trip
Use Teladoc for non-emergency medical issues such as:
- Cold or flu
- Respiratory Infections
- Sinus Infection
- Pink Eye
- Urinary Tract Infections
- Poison Ivy
© 2013 Teladoc, Inc. All rights reserved. Teladoc and the Teladoc logo are registered trademarks of Teladoc, Inc. and may not be used without written permission.
Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Please visit www.careington.com/teladoc for a complete list of state availability. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services. Teladoc phone consultations are available 24 hours, 7 days a week while video consultations are available during the hours of 7am to 9pm, 7 days a week.
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THIS PLAN IS NOT INSURANCE and is not intended to replace health insurance. This plan does not meet the minimum creditable coverage requirements under M.G.L. c. 111M and 956 CMR 5.00. This plan is not a Qualified Health Plan under the Affordable Care Act. THIS IS NOT A MEDICARE PRESCRIPTION DRUG PLAN.* The plan provides discounts at certain health care providers for medical services. The range of discounts will vary depending on the type of provider and service. The plan does not make payments directly to the providers of medical services. Plan members are obligated to pay for all health care services but will receive a discount from those health care providers who have contracted with the discount medical plan organization. You may access a list of participating health care providers on this website. Upon request the plan will make available a written list of participating health care providers. You have the right to cancel within the first 30 days after receipt of membership materials and receive a full refund, less a nominal processing fee (nominal fee for MD residents is $5, AR and TN resident will be refunded processing fee). Discount Medical Plan Organization and administrator: Careington International Corporation, 7400 Gaylord Parkway, Frisco, TX 75034; phone 800-441-0380.
This plan is not available in Montana and Vermont. This plan is not currently available in Washington. *Medicare statement applies to MD residents when pharmacy discounts are part of plan.